Heartfelt Moments is our special way to recognize devoted team members at Presby’s Inspired Life for their exceptional customer service. Have you enjoyed or witnessed a team member providing residents, family members and/or fellow team members personal attention to fulfill a need; coming to work with a positive attitude that is embraced by others; demonstrating respect and kindness in every interaction; or perhaps exemplifying a “see it, fix it, own it” attitude? This is Service from the HEART and we are proud that it is a part of who we are.
Thank you for taking the time to share with us insights into an interaction that made you feel particularly pleased or proud. Tell us more about how your expectations were not only met, but exceeded!
Please be as specific as possible.